Our Policies at Cheat Lake Aesthetics and Wellness

Effective Date: 1/1/2024

This Privacy Policy outlines the privacy practices of Cheat Lake Aesthetics and Wellness ("we," "us," or "our") regarding the collection, use, and disclosure of personal information when you visit our website, access our services, or interact with us. We are committed to protecting your privacy and ensuring the security of your personal information. By using our website or engaging with our services, you consent to the practices described in this policy.

Information We Collect

We may collect various types of personal information from patients to provide them with optimal medical spa and aesthetic medicine services. The information we collect may include but is not limited to:

1.1. Contact Information: This includes your name, email address, phone number, and mailing address.

1.2. Medical Information: To ensure your safety and provide appropriate treatments, we may collect medical history, allergies, medications, and other relevant health information.

1.3. Payment Information: When you make a payment for our services, we collect financial information such as credit card details or other payment method details.

1.4. Website Usage Data: We may automatically collect certain information about your device and how you interact with our website using cookies or similar technologies. This may include IP addresses, browser type, operating system, referring URLS, and pages visited on our site.

Use of Information

We use the collected information for the following purposes:

2.1. Providing Services: We use your personal information to offer medical spa and aesthetic medicine services tailored to your needs.

2.2. Communication: We may contact you via email, phone calls, or postal mail to provide appointment reminders, share important updates about our services or respond to inquiries.

2.3. Improving Services: Your feedback and interactions help us enhance our offerings and develop new treatments that better meet patient needs.

2.4. Marketing: With your consent, we may use your information to send promotional

communications about our services, special offers, or events. You can opt-out or receiving such communications at any time.

Information Sharing and Disclosure

We understand the sensitivity of your personal information and will only share it in limited circumstances, as outlined below:

3.1. Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors or IT support. These providers are contractually obligated to protect your information and can only use it for the purposes specified by us.

3.2. Business Transfers: In the event of a merger, acquisition, or sale of our business assets, personal information may be transferred as part of the transaction. We will ensure reasonable protection of your information during such transfers.

Data Security

We take appropriate technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to protect your personal data, we cannot guarantee its absolute security.

Your Rights

You have certain rights regarding the personal information we hold about you:

5.1. Access and Correction: You have the right to request access to your personal information and correct any inaccuracies.

5.2. Data Portability: Upon request, we will provide you with a copy of your personal data in a machine-readable format.

5.3. Withdraw Consent: If you previously provided consent for us to process your personal information, you have the right to withdraw that consent at any time.

5.4. Erasure: You can request the erasure of your personal data unless we have legitimate grounds to retain it.

Children's Privacy

Our services are not directed towards individuals under the age of 18. We do not knowingly collect personal information from children without parental consent. If we become aware that we have collected personal information from a child, we will take steps to delete it promptly.

Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this policy regularly for any updates. The revised policy will be effective immediately upon posting on our website.

If you have any questions or concerns about our Privacy Policy or the use of your personal information, please contact us at:

Cheat Lake Aesthetics and Wellness

505 Ashbrooke Square

Morgantown WV 26508

304-422-5474

info@cheatlakeaesthetics.com

Thank you for choosing Cheat Lake Aesthetics and Wellness for your medical spa and aesthetic medicine services. We are committed to protecting your privacy and ensuring the security of your personal information. By using our website or engaging with our services, you consent to the practices described in this Privacy Policy.

If you have any questions or concerns about our Privacy Policy or the use of your personal information, please do not hesitate to contact us. We value your privacy and will address any inquiries promptly.

Patient's Rights

Introduction: At Cheat Lake Aesthetics and Wellness, we are committed to providing the highest quality care and ensuring the well-being and satisfaction of our patients. We believe that every patient has certain rights that should be respected and upheld throughout their journey with us. This Patients' Rights Policy outlines our commitment to these principles and serves as a guide for both our staff and patients.

1. Access to Information: We believe in transparency and empowering our patients with relevant information about their treatments, procedures, and expected outcomes. Patients have the right to access clear and accurate information regarding their medical spa experience, including any potential risks or side effects associated with treatments.

2. Informed Consent: We respect our patients' autonomy and believe in their right to make informed decisions about their care. Prior to any treatment or procedure, patients will be provided with comprehensive information about the proposed intervention, including its purpose, potential risks, alternative options, and expected outcomes. Informed consent will be obtained from the patient before proceeding with any treatment.

3. Privacy and Confidentiality: We recognize the importance of patient privacy and confidentiality. All personal health information will be handled in accordance with applicable privacy laws and regulations. Patient records will be securely stored and accessed only by authorized personnel involved in the patient's care.

4. Respect for Dignity and Non-Discrimination: Every patient deserves to be treated with respect, dignity, and without discrimination based on race, religion, gender, sexual orientation, age, or disability. We are committed to providing an inclusive environment where all patients feel welcome and valued.

5. Quality of Care: We strive to deliver exceptional care to our patients at all times. This includes maintaining a clean and safe environment, adhering to best practices in infection control, utilizing state-of-the-art equipment, and employing qualified professionals who uphold the highest standards of competence and professionalism.

6. Timely Access to Care: We understand the importance of timely access to care, and we endeavor to minimize wait times for appointments and treatments. In cases where delays are unavoidable, patients will be provided with regular updates and alternative options whenever possible.

7. Feedback and Complaint Resolution: We value our patients' feedback and encourage open communication. Patients have the right to express their concerns, provide feedback, or lodge complaints regarding their experience at our facility. We are committed to addressing any concerns promptly and taking appropriate measures to resolve issues in a fair and respectful manner.

Conclusion: At Cheat Lake Aesthetics and Wellness, we are dedicated to upholding the rights of our patients and providing them with exceptional care in a supportive environment. This Patients' Rights Policy serves as a framework for maintaining the highest standards of ethical conduct and patient-centered care. We continuously strive to improve our services based on patient feedback and evolving industry best practices.

Note: This Patients' Rights Policy is subject to change without prior notice. Patients are encouraged to review the most recent version available via email or by requesting a copy from our front desk.

We believe that patient education and informed consent are fundamental to the provision of quality healthcare. Our healthcare professionals take the time to explain procedures, risks, and benefits in clear and understandable language. Patients are actively involved in their care decisions, with the right to refuse or seek second opinions.

Thank you for choosing Cheat Lake Aesthetics and Wellness for your medical aesthetics needs.

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